Retail
innovation
studio.

WHY | We exist to have the biggest positive impact on the future of retail as we possibly can.

HOW | We help you accelerate innovation through engagement by building project teams of employees, customers and management with whom we design, test and validate store concepts, retail experiences, new services and engagement strategies for the future of retail.

A future driven by humans, powered by digital.

Retail
innovation
studio.

WHY | We exist to have the biggest positive impact on the future of retail as we possibly can.

HOW | We help you accelerate innovation through engagement by building project teams of employees, customers and management with whom we design, test and validate store concepts, retail experiences, new services and engagement strategies for the future of retail.

A future driven by humans, powered by digital.

white chair clothes retail innovation

What can we do for you ?

De-risk and accelerate your path to innovation by facilitating the process from understanding the challenge to find, test and validate solutions that work in 4 domains.

Store Concept &
Service Design

“Do you want your next generation concept to be a revolution rather than an evolution ?”

We help you envision, design, test & validate your future store concept in story, interior, technology, culture & proces in co-creation with those who will shop in it and those who will work in it.

Experience
Optimization

“Is one or are many of your existing stores struggling to meet objectives ?”

Some will say it’s because of the location, others say it’s the disengaged team. We’re here to help you uncover the root cause of the problem, get your stores back on track and optimize the experience while we’re at it.

Employee
Engagement

“Are you searching for ways to drive employee engagement ?”

We help you assess the current state of engagement, uncover the drivers & blockers for engagement and co-create a strategy and measurable, actionable plan for maximum employee engagement.

Retail
Digitization

“Are you trying to understand how digital innovations can enable your organisation to thrive in your market ?”

Technologies and hypes come and go. We help you separate the enablers from the distractors. Together we design relevant use cases for the technology that bring value to the business, are used and loved by the users and feasible to implement.

Store Concept &
Service Design

“Do you want your next generation concept to be a revolution rather than an evolution ?”

Experience
Optimization

“Is one or are many of your existing stores struggling to meet objectives ?”

Employee
Engagement

“Are you searching for ways to drive employee engagement ?”

Retail
Digitization

“Are you trying to understand how digital innovations can enable your organisation to thrive in your market ?”

We help you envision, design, test & validate your future store concept in story, interior, technology, culture & proces in co-creation with those who will shop in it and those who will work in it.

Some will say it’s because of the location, others say it’s the disengaged team. We’re here to help you uncover the root cause of the problem, get your stores back on track and optimize the experience while we’re at it.

We help you assess the current state of engagement, uncover the drivers & blockers for engagement and co-create a strategy and measurable, actionable plan for maximum employee engagement.

Technologies and hypes come and go. We help you separate the enablers from the distractors. Together we design relevant use cases for the technology that bring value to the business, are used and loved by the users and feasible to implement.

waveofengagement-goldcurl

“By engaging internal and external stakeholders in the process we enable technology to actually be the enabler.”

– Tim Gielen

#TeamRetail Content

TeamRetail is your source of retail innovation content. Through our podcasts, vlogs, blogs and frameworks we share the knowledge we acquire throughout our journey and give a platform to innovative thinkers, retailers and solutions.

Podcast

Hoe kies je slim je winkellocaties?

Monique Husslage van RetailSonar zat in onze podcast-studio en sprak over data-driven locatiekeuzes.

Blog

Digitale emoties in de retail

Digitalisering kan snel leiden tot minder menselijke interacties tussen de retailer en zijn klanten. Maar retail draait net rond emoties en mensen.  Hoe voorkom je deze valkuil?

Podcast

Van omnichannel naar omniconnected

Deze week aan onze Microfoon: Peter De Ranter, als oprichter van Prosteps & Tilroy.  Voor Peter is omnichannel niet genoeg, ‘omniconnected’ wordt de norm, een bijzondere relatie met je klant die enkel lukt als de systemen en data op orde zijn.

Clients

Clients

Contact

Get in touch

Want to know if we could be the partner you looking for?
Every good partnership starts with a good conversation,
human to human.

Let’s talk.

Where to find us

Our innovation studio is situated in the RETAILHUB.  It’s a 5000m2 retail innovation hotspot in the heart of the city of Antwerp, at stadsfeestzaal Meir.

You can park your car in the underground car park ‘Inno’. From here you can access the stadsfeestzaal via level -3. As soon as you enter the stadsfeestzaal you’re just two escalators away from the RetailHub and our office.

See you soon.

waveofengagement-goldcurl

WAVE OF ENGAGEMENT

hello@waveofengagement.com
0032 496 62 86 61

Stadsfeestzaal
Retail Detail Retailhub
Meir 78
2000 Antwerpen

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